Mobile operators and retailers face rising device management costs

Device management costs increasing due to non trouble found devices and returned devices rejected by OEMs

Customer satisfaction scores fall when smartphone related complaints are not properly solved

Churn could increase due to a poor smartphone user experience.

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Enhance the smartphone user experience

Simplify troubleshooting or upgrade of mobile devices

Contain device management costs

Improve customer satisfaction scores and NPS

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Work with Mobilicis

We fully understand that need of mobile carriers to improve the customer experience with the smartphone during the life cycle of the device.

Mobilicis improves your profitability using a cloud platform that simplifies the user experience of troubleshooting and upgrading mobile devices.

Mobilicis has over 10 years of experience working with mobile carriers, retailers and reverse logistics.

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Find out how Mobilicis can help you

  • Discovery session to understand the customer journey and challenges currently facing.
  • Determine the tools that best fit your needs.
  • Start improving the smartphone user experience with our tools.

Doing business with Mobilicis

At Mobilicis, we know that you want to become world class smartphone retailer. In order to do that, you need to improve the smartphone user experience. The problem is the rising costs of keeping your customers satisfied with their mobile devices which makes you feel worried the impact of cost containment measures in customer satisfaction scores. We believe that smartphone users deserve to have a trouble free experience considering the importance of the smartphone in their lives.

We understand the need of smartphone retailers to improve the smartphone user experience during the life cycle of the device which is why Mobilicis developed a software platform that simplifies the user experience of troubleshooting and upgrading the smart device. We serve mobile operators, durable goods retailers and reverse logistic operators all over the world.

Here´s how we do it: 1. Discovery session to understand the smartphone user journey and the issues you are currently facing. 2. Determine the tools that best fit the main challenges your customer is facing. 3. Start transforming the smartphone user journey to improve customer satisfaction scores.

So, schedule a call with us. So you can stop having angry customers and high device management costs, and instead increase your customer satisfaction scores and contain device management costs by troubleshooting and upgrading your customer smart devices.

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